How do I claim a promotion?
To claim a promotion, you must first log in to your peso888 account and visit the Promotions section. Browse the available offers, read the specific terms by clicking the provided link, and click the opt-in button before making your deposit or placing bets to ensure the offer is activated.
Why was a promotion not applied to my deposit?
The most common reason is failing to opt in before the deposit was made. Most offers require a manual opt-in. Additionally, ensure you are using a qualifying payment method and that your account is fully verified, as these are often prerequisites for bonus eligibility.
Can I use two promotions at once?
Generally, promotions cannot be stacked unless specifically stated in the offer terms. Usually, you must complete the requirements of one active promotion before opting into another. Please check the specific terms link for each offer to see if it allows simultaneous use.
Where do I check the terms for a specific promotion?
Each individual offer within your account's promotion section contains a direct link to its specific Terms and Conditions. This link provides the authoritative rules, including wagering requirements and eligible games, which you should review before opting in.
Are promotions available on mobile?
Yes, all promotions are fully accessible via mobile browsers and the peso888 app. The process for claiming, opting in, and tracking your progress is identical across all devices, ensuring a seamless experience whether you are on desktop or mobile.
What happens if I forget to opt in?
If you make a deposit or place bets without opting in first, the promotion typically cannot be applied retroactively. We strongly recommend checking the Promotions section first and clicking 'Opt-in' before performing any eligible action.
Can I cancel an active promotion?
In most cases, you can request to cancel an active bonus through the support team or your account settings, but this usually results in the forfeiture of any winnings generated from that bonus. Check the terms page for the specific cancellation policy.
How do I find out when new promotions are released?
The best way to stay updated is to check your account's Promotions section regularly or keep an eye on your registered email and account notifications, where we announce new categories and seasonal updates for our players.